Today we woke up to customers notifying us that their our PageAlarm system was sending alerts that their website was down.

After doing some further research, we discovered that it’s there’s a problem in the SF/SJ Bay Area where local websites cannot be loaded. Turns out there’s a Gigabit Access Router out due to AT&T doing some fiber optic work.

Oops.

VisiStat subscribers who use PageAlarm were notified within 5 minutes of it happening as they receive email or SMS alerts when their website is down.

Thankfully all websites are not down as we can still load our VisiStat.com site, however, many are affected.

So ask your self, if your website was down, how would you know? Does website downtime mean lost revenue? Does it mean you can’t be found and your message not heard?

To learn more about the VisiStat ecosystem and how it can monitor the heartbeat of your website, check out http://www.visistat.com.

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B2B Caller ID: Your Best Source of Warm Leads from Jigsaw Video on Vimeo.

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Jigsaw Webinar

B2B Caller ID, Your Warmest Leads

Sign up here: http://jigsaw.rsys3.net/servlet/website/ResponseForm?qlEVTUTTZWT_yLn_MhktEqPhhsMFntHpsDJht

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I completely agree with Avinash Kaushik in his latest blog post, “Online Marketing Still A Faith Based Initiative. Why? What’s The Fix?” when he states: “let us consider the world where marketing is done on faith. Television. Or for that matter magazines or newspapers or radio. All wonderful channels, that are needed and will be around for a long time! But when it comes to measuring success of our marketing efforts all of these channels are largely faith based initiatives…. Yet we accept it.”

Avinash, we both share “minor mental orgasms” (Mom, I didn’t really just say that) when we think how online marketing channels can be measured down to the click and to the all mighty conversion.

And to your point: “Just thinking of all the data you can get is enough to put give you a temporary high. With 90+% accuracy you can measure the number of impressions of your ads. You can measure interactions with the ads. You can measure how many people end up on your websites. You can understand how many of them puke and leave! You can measure every facet of success (micro and macro conversions!!). You can measure revenue and economic value! For every dollar you spend! Oh my!!” How can facts like these be discounted?

But are the days of faith based marketing coming to an end? Well, maybe not for advertisers like Pepsi or Budweiser (with their endless marketing budgets), but for the SMB (small to medium size business) owners, the data suggests that they are.

I’m on the front lines at VisiStat. Our customers demand this data. Their days of blindfold, faith based marketing have come to an end. They are coming to us because they’ve come to the end of their rope. There is no more budget to be thrown to the wind. There’s a better way and they are here to implement it.

The days of wondering how a campaign performed are gone. Now customers are getting savvy enough to talk click-thrus, page views, and conversions.

The more technically savvy ones are passing order values into conversion snippets. They demand real-time results to stop the bleed and turn on a dime.

Marketers need validation to prove their value. Nothing validates more than web analytics products.

To see conversions in action, check out these videos:
VisiStat & AdCam, basic:

VisiStat and AdCam, Conversion Tracking:

Throw your faith based marketing out the window and get accountable with web analytics.

You can read more from Avinash’s Kaushik’s article at: http://www.kaushik.net/avinash/2010/06/online-marketing-faith-based-initiative-fix.html

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What does $142M in cash plus a performance based earning of 10% mean to you? To Jigsaw, it means a very happy payday for a job well done.

I spoke to Garth Moulton a couple months ago when we were going over Sales Jam contracts. While there was no talk of the Salesforce acquisition, he told me of past business ventures he was a part of that passed up offers to the tune of half a billion dollars only to sell their assets for $80k. That hurts.

Well hurt no more because this time it happened for real and we’re thrilled for you.

BlackWeb 2.0 publised a recent perspective article on their thoughts of the acquisition: http://www.blackweb20.com/2010/05/05/what-salesforce-coms-purchase-of-jigsaw-means-to-you/

My take: As companies work to round out their product offerings, the natural progression for SalesForce was to incorporate a business contacts database into the mix.

Why Jigsaw? SaaS, Web 2.0, Crowd Sourced and hip… Jigsaw fits the bill. Jigsaw’s customers are SalesForces’s customers.

But lets take the funnel a step further. We know that SalesForce provides the CRM capabilities, Jigsaw provides the Contact information, but who provides the leads?

That’s where great solutions like LeadCaster come into play. Our real-time B2B Caller ID completes the picture of the entire sales process. It’s the anonymous capture of the warmest leads possible, your website visitors.

Companies everywhere are relying on LeadCaster to fill their funnel, Jigsaw to unearth the contact information of their website visitors, and SalesForce to manage the lead to the sale.

Sounds like a complete picture to me!

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In July, I ran across an article from the SeattlePI blog that said, according to ComScore, Bing market share had increased .4%. At first I chuckled, thinking that number wasn’t so newsworthy, but then I began to wonder if Bing had an impact on our network of customers.

Being VisiStat, as you can imagine, we live and breathe stats and tracking data, so we pulled some reports and data, sampling almost 50 million performed search queries. As a result, I ended up with a good, solid answer to my question…which I’m happy to share.

Here’s how the numbers stacked up, using data from May – July 2009 across our network. (Keep in mind, Bing was released on June 3rd.)

From this sampling of sites across our network, we’re seeing that Bing has doubled in marketshare since its transition from MSN. We’re also seeing a slight migration from Google, 1.7%, with a decrease for Yahoo at .9%.

This tells me that yes, there is definitely a shift taking place in the search space. I’m seeing that people are using Bing-twice as many as used MSN-and the trend is continuing to grow. Could it merely be a honeymoon phase, and will this growth start to dwindle, or does Microsoft really have something here?

As for me, I’ve visited Bing a few times, but I’m still wondering what the differences are. I admit, I like the site previews, which quite often save me from clicking irrelevant links. However, in terms of relevancy of the search, I still think the “Tina Bean” search on Google is far more relevant and accurate than the “Tina Bean” search on Bing. (And I’m pretty sure I’m the expert on relevancy for searching about myself…)

What are your thoughts? Drop me a note or give me a call if you want to discuss it further!

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You should get the most benefit possible from your Website tracking reports, whether you have signed up with VisiStat or have another service. For this reason, I want to share inside insights and experiences with our users and site visitors.

I have written and posted short how-to articles that tell about how well Web analytics work for business, sales and Website performance, including ways to utilize the data for better marketing and sales, how statistics reports can boost ROI, and what analytics information can tell you about site visitors and their level of satisfaction with your Website.

I invite you to read on and gain some “insider” hints, tips and tracking tricks!

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